FAQ

Here is a short list of the most frequently asked questions we received. If you have any other questions do not hesitate to contact us.

General questions

During a float session, yes. The contact of the bathing suit on your skin is an obstacle to the feeling of freedom. Moreover, bathing suits ruin the quality of the water by introducing oils, dirt, soap residues, etc. Anyway, you will be alone the whole time.

During massages, you can keep your undergarments. Please note that if you wear a bra, chances are that it will get stained with massage oil. Also, if you keep your briefs, some important muscle groups will not be properly massaged. Wearing a string is a good alternative to complete nudity. If you are fully nude, your massage therapist will make sure that you are at least covered by a sheet or a towel, in order to preserve your intimacy.

You should contact us as soon as you know you won’t be able to show up. If you cancel less than 24 hours before your scheduled time, the total amount of the treatment will be charged.

Those with a membership or a package may forfeit a float or a massage or any other services if the procedure described above is not followed.

In that case, your treatment will end at the scheduled time, in order to make sure the other clients are not penalized. You will still be charged for the whole treatment.

We strongly recommend arriving at least 20 minutes before your appointment.

Nothing! Dans ma bulle will provide everything you need: locker, towels, bathrobe, slippers, shampoo, soap, cream, hair dryer, water, etc

Each time you refer a new client, you receive a 10$ credit towards a future appointment. The new client receives a 20$ rebate on their first service at full price. So, this does not apply to packages, rituals, memberships, gift cards or promotions.

Questions about floating

Epsom salt helps reduce stress and muscular pain. It’s chemical formula is created with sulfur, magnesium and oxygen. It is also known by it’s chemical name : magnesium sulfate. Epsom salt was named for a bitter saline spring at Epsom in Surrey, England.

No, no more than you would change the water in your pool after every swim. The solution in the float tanks is composed of water, Epsom salt and disinfectant products.  The Dreampod is the first to feature a dual chemical injection system, allowing the the use of two chemical disinfectants. Moreover, the filter is capable of filtering debris in the water as small as 1/4 the size of the diameter of a human hair. Finally, water is also pumped by a UV light array, taking care of any micro-organisms that survives the extreme salt content of the water.

Of course! Do the same thing you would do at the pool.

Here are the main reasons why one should not float:

  • I have had any type of hair color/treatment within the past two weeks.
  • I am under the influence of alcohol or drugs.
  • I have a communicable or infectious skin condition, disorder, or diseases.
  • I have open sores.
  • I am diabetic, unless my diabetes is under medical control.
  • I have a history of heart trouble, epilepsy, seizures or blackouts and have not received my doctor’s permission to use the floatation tank.
  • I am experiencing a heavy menstrual period and know there is a risk of soiling the tanks.
  • I have a condition which may be adversely affected by cutaneous absorption of magnesium.
  • I have kidney disease.
  • I have incontinence, or voluntarily/involuntarily release of bodily fluids of any kind.

After checking in, you will be given a key to your locker, a bathrobe, slippers, towels and anything else you may need. You will then go into the locker room to undress and put on the bathrobe and slippers. Afterwards, you will go to the rest area, where you can relax while drinking water, herbal tea, etc., and wait for your therapist.

Once he or she is done explaining how the float tanks work, your therapist leaves and you must take a shower. This gives us better control over water quality. Finally, all there is left to do is enjoy the benefits of a float session. After the float, you will shower again to wash off the salt from your body and hair. Shampoo, conditioner, shower gel hydrating cream will be available. Once you are done, you can go back to the rest area or straight to the locker room.

In the 24 hours before you float, do not shave or wax as the Epsom salt water may sting your skin if you have an abrasion.

Don’t drink caffeinated beverages for several hours before you float, simply because it can make you a bit jittery.

Unfortunately, there’s no guarantee that the Epsom salt won’t strip some color from your hair. If you’re willing to take that risk all we ask is that you’ve given time for the dye to set, and that no color comes out when you shower at home. If your hair dye doesn’t leech out onto your towels after drying, then you should be alright in the tank.

Questions about massage therapy

Yes. All our massage therapists have receive training from a recognized school and are members of an association. Thus, they can emit receipts for insurance purposes.

Absolute contraindications to massage (you cannot receive a massage)

  • Fever (above 37.5°C)
  • Contagious or infectious diseases
  • Bacterial or viral infections
  • Skin infections
  • Febrile condition
  • The first weeks after surgery
  • Hemophilia
  • Heart disease (ask your physician)
  • Severe nervous disorders

General contraindication to massage (each case is different, talk to your therapist)

  • Fractures
  • Phlebitis, thrombophlebitis
  • Uncontrolled hypertension
  • Circulatory or cardiac problems or diabetes-related disorders (you must discuss with your physician first)
  • Cancer (ask your physician)
  • Dermatoses or rashes
  • Swelling
  • Bruising
  • Sprains
  • Muscle or ligament tears or injuries
  • Soft tissue injury
  • Burns
  • Recent wounds or scars
  • Acute inflammatory diseases (also: zona, eczema, psoriasis)
  • Serious metabolic diseases requiring complete rest
  • Arteriosclerosis

After checking in, you will be given a key to your locker, a bathrobe, slippers, towels and anything else you may need. You will then go into the locker room to undress and put on the bathrobe and slippers. Afterwards, you will go to the rest area, where you can relax while drinking water, herbal tea, etc., and wait for your massage therapist, who will then guide you to the massage room.

During massages, you can keep your undergarments. Please note that if you wear a bra, chances are that it will get stained with massage oil. Also, if you keep your briefs, some important muscle groups will not be properly massaged. Wearing a string is a good alternative to complete nudity.

The massage is given on a table and you will usually start by lying on your stomach. You are at least covered by a sheet or a towel, in order to preserve your intimacy. Your massage therapist will use oil to facilitate the glide and to insure the fluidity of the movements.

After your massage, you can go back to the rest area or to the locker room to change or take a shower. Shampoo, conditioner, shower gel, hairdryer, Q-tips, disposable razors, etc., will be available.